Privacy Policy

What information we collect

We collect personal information that you voluntarily provide when you contact us through our website or engage with our services. This may include:

• Your name
• Your phone number
• Your email address
• Any message content you send us

We do not collect sensitive personal information, and we do not collect information from third parties.

Some information is collected automatically when you visit our website, such as your IP address, browser type, and basic device information. This is used to maintain the security and operation of our site and is not used to identify you personally.

How we use your information

We use the information you provide to:

• Respond to your inquiries about buying, selling, or learning more about real estate in the Boundary Country
• Provide real estate services if you choose to work with us
• Send administrative information, including updates to our terms and policies
• Comply with legal and regulatory obligations applicable to licensed REALTORS® in British Columbia

When we share your information

We do not sell or rent your personal information. We may share information in the following limited circumstances:

• With Grand Forks Realty Ltd., our managing brokerage, as required to facilitate real estate transactions and comply with brokerage policies
• With service providers (such as mortgage brokers, lawyers, inspectors) only when you have asked us to make an introduction
• As required by law, including BC Real Estate Council requirements and Canadian privacy regulations
• In connection with a business transfer, such as a merger, sale of business assets, or acquisition

Cookies and tracking

We may use cookies and similar tracking technologies to gather information when you interact with our website. Some help us maintain security and basic site functions. Others may be used by third-party services for analytics or advertising. Most web browsers let you set preferences for accepting or rejecting cookies.

How long we keep your information

We keep your information only as long as necessary to fulfill the purposes outlined in this Privacy Notice, or as required by law. Real estate transaction records may be retained for up to seven years to comply with BC Real Estate Council requirements.

How we keep your information safe

We have implemented reasonable technical and organizational measures to protect the security of any personal information we process. However, no internet transmission is completely secure, and we cannot guarantee absolute security. Transmission of personal information to and from our website is at your own risk.

Children

We do not knowingly collect data from or market to children under 18. By using our website, you confirm you are at least 18 years old. If you become aware that we have collected information from a minor, please contact us so we can take appropriate action.

Your privacy rights

Under British Columbia’s Personal Information Protection Act (PIPA) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Withdraw consent for ongoing communications
• Request deletion of your information, subject to legal retention requirements

To exercise any of these rights, contact us using the details below.

Updates to this notice

We may update this Privacy Notice from time to time. The date at the top reflects the most recent revision. Continued use after changes constitutes acceptance.